Privacy policy

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1. Who is responsible

Wynvi is operated by Paulo Vinicius Vieira de Candido, an individual. Requests about your data go to [email protected].

2. Private conversations

In private conversations, Wynvi records neither audio nor video. Picture and sound travel directly from one device to the other, without passing through our servers. That direct connection may expose each participant's internet address to the other. We keep only the records needed to operate and protect the service: who spoke with whom, when, for how long, and whether the connection worked.

The other person may capture the screen or record using features of their own device. Wynvi does not control features outside the app; do not share sensitive information.

3. Stage mode

On the Stage, the call passes through our servers, is broadcast to those watching, and is recorded. The app shows a warning before you enter. Reactions, votes, results, viewer counts and operational information may be logged.

4. Data we process

Name, username, email, date of birth, language and protected credentials.
Photo, bio, city, region and display preferences, when provided.
Acceptance of terms, the version accepted, the date and the originating address.
Match history, ratings, XP, ranking, gifts, inventory and Wyn transactions.
Notification tokens, device data, security logs and diagnostic information.
Reports, blocks, sanctions and evidence submitted for review.
Purchase information received from the app stores, without storing full card numbers.

5. What we use the data for

We use the data to create and protect accounts, form pairs, run calls, calculate results, process purchases, deliver notifications, prevent abuse, respond to requests and comply with legal obligations.

6. Sharing

Data may be processed by suppliers necessary to the operation, such as hosting, database, storage, email, notifications, video streaming and app stores. Each supplier receives only what its function requires.

7. Retention and security

Retention periods take into account purpose, fraud prevention, defence of rights and legal obligations. Passwords are protected, accounts can be disconnected at any time, and every access by our team is logged. No system is infallible; relevant incidents will be handled in accordance with applicable law.

8. Your rights

You may request confirmation, access, correction, portability, information about sharing, objection, withdrawal of consent and deletion, subject to legal limits. The account can also be deleted from within the app itself.

9. Minors

Wynvi is intended for people aged 18 or over. Accounts suspected of belonging to minors may be removed as a precaution while the case is reviewed.

10. Changes

Material changes will be communicated in the app. The date and version of the policy accepted may be recorded to demonstrate which document was in force.

11. Contact

Requests about your data go to [email protected].